All contractors are the same -- or ARE they?
Why choose Air Comfort Heating & Cooling to install your new comfort system?
Unlike a toaster or refrigerator your new comfort system is completely dependent upon how it is installed. You can’t simply “plug it in” and have it work. This is especially true of the new high efficiency systems being installed nationwide. Studies indicate, and a local utility program confirms, up to 85% of new heating & cooling units are not installed properly. We are proud to be the ONLY contractor in Nebraska to have a 100% PASS rating on inspections done by Omaha Public Power District under their heat pump rebate program. This record spanned several years and was never equaled during the program’s existence. Here’s a few other reasons why peace-of-mind is the foundation of our pledge – “Keeping you safe, comfortable and saving you money – better than anyone else!”
- Every one of our install teams does an extensive Quality Audit on every furnace, air conditioner or heat pump we install. This ensures your system is operating as the manufacturer intended. The Quality Audit is reviewed by at least (2) two different individuals to confirm its operating properly.
- We are one of very few companies that perform a full Nitrogen purge of every air conditioner or heat pump we install. In our Fremont location we are aware of only one other company; in Columbus we are aware of no one else. This multi-hour long process is essentially mandated by all manufacturers but is easily avoided by some “insider secrets”. This can dramatically reduce costs to the contractor – but can be disastrous to you.
- Our Air Comfort ProTechs undergo routine training exercises by our manufacturers and our own in-house trainers. In addition we have a dedicated training area including a classroom and live equipment area to verify what’s learned in class can be performed in the field.
- As of the writing of this we are the only contractor in the state that offers a state-of-the-art Virtual Reality training program. This allows our staff to learn in a way unknown to our industry until just recently. Even a state technical school was impressed when we demonstrated it to them.
- ProTechs are graduates of “Customer Care College”. We’re very proud to have developed this program that puts the “person” back into the service experience. We want to be sure you are completely comfortable with every interaction you have with Air Comfort. Not just our technical expertise but also what we refer to as “service etiquette”. No swearing, smoking, rude behavior or disrespect allowed.
- All Air Comfort ProTechs are “Certified Drug Free” with ongoing random testing required.
Leave Us A Review
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
So happy with Jonathan Carlson. He was on time and carefully explained every step. Looking forward to his service in the future. Aporeciated that he wore a mask.
Carol Jones
2 weeks ago
Positive: Professionalism
Jonathan and Warren were at our house today cleaning the ducts. They were friendly, professional and always made sure we understood what they were doing and why they were doing it. They made sure that everything was put back together and cleaned up before they left. I would recommend this team to anyone that needs their air ducts cleaned.
Alan Danforth
a month ago
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
They did a great job installing a new system and explaining everything along the way. Very friendly staff. Cleaned up behind themselves which is great. Excellent service.
Thomas Krieg
4 days ago
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Excellent customer service, professional, respectful employees and service technicians. Very happy with the quality of work. Very competitive on their pricing. Ask for Ian, very knowledgeable and excellent to work with. Would highly recommend this company for your heating and cooling needs.
Barb Thompson-Collins
a weeks ago
Positive: Professionalism, Punctuality, Quality, Responsiveness
Jonathan did an amazing job for me today! I had left the cover on my AC when I ran it and was having issues with it starting again. He was very thorough and explaining the issue to me and extremely professional while doing a great job. Thank you Jonathan and Air Comfort!
Tina McFadden
3 months ago
Positive: Professionalism, Punctuality, Quality, Responsiveness
Replacement Lennox system for all HVAC--competitive pricing, good advanced sales questions and analysis, expert installation. Didn't want to "oversell" what I needed, which I really appreciated.
vic anderson
a months ago
Positive:Professionalism, Punctuality, Quality, Responsiveness, Value
Ian G was very professional and explained everything in detail, awesome customer service
Elizabeth Carnahan
a week ago
Positive:Professionalism, Punctuality, Quality, Responsiveness, Value
Ian was GREAT! He did a wonderful job of explaining everything to me and keeping me informed as to what he was doing and when everything was completed. I will definitely recommend ian and Air Comfort to friends and family.
Linda Lallman
3 months ago
Positive:Professionalism, Punctuality, Responsiveness
Wayne and his partner did a great job of installing our new unit and figuring out what was wrong with our main unit after having it looked at twice before them! They took their time to answer the questions we had and give us suggestions!
Brenda Allgood
a month ago
Positive:Professionalism, Punctuality, Quality, Responsiveness, Value
Ian G was great! I have nothing but awesome things to say. Susie in the office was also wonderful! Thank you!!!
jennifer thor
a month ago
